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Replacing Items or Parts

Replacing Damaged Items or Missing Parts

If your order arrives damaged or defective, we can offer a replacement unit or parts at no cost. Simply report a damaged item viaย email at hello@broxle.com.

If you prefer to return the item, we will refund the itemโ€™s price and delivery cost to your original payment method within 5 business days of pickup. You may have to upload a picture of the damaged item. We recommend that you inspect your item upon delivery and report any issues within 30 days of receiving the item.

If your package appears severely damaged upon delivery, please write down โ€œPackage Damagedโ€ when signing the delivery slip. Afterward, you can request a replacement at no extra cost by emailing us at hello@broxle.com.

100% Satisfaction Guarantee

Love your items or return them in 30 days for a full refund.

30-Day Return Policy

Delivery

Your order means a lot to us. Thatโ€™s why we offer the fastest, safest and most reliable delivery options possible for every item.

Delivery Policy