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has purchased Alma - Hand-Knotted Wool Rug πŸ‘
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Replacing Items or Parts

Replacing Damaged Items or Missing Parts

If your order arrives damaged or defective, we can offer a replacement unit or parts at no cost. Simply report a damaged item upon receipt viaΒ email at hello@broxle.com.

If you prefer to return the item, we will refund the item’s price and delivery cost to your original payment method within 5 business days of pickup. You may have to upload a picture of the damaged item. Please inspect your item upon delivery and report any issues within 14 days of receiving the item.

If your package appears severely damaged upon delivery, please write down β€œPackage Damaged” when signing the delivery slip. If your product is damaged upon receipt, you can request a replacement at no extra cost by emailing us at hello@broxle.com.

100% Satisfaction Guarantee

Love your items or return them in 30 days for a full refund.

30-Day Return Policy

Delivery

Your order means a lot to us. That’s why we offer the fastest, safest and most reliable delivery options possible for every item.

Delivery Policy